Patrick Langley2018-01-19T01:07:08-05:00Candock's docks are extremely resistant and can support a heavy load, even on ground. So there is no problem if your dock touches the bottom of the water plan. However, make sure there are no sharp objects where your dock touches the ground.
Is pale grey the only color available?
Patrick Langley2018-01-19T01:07:26-05:00No, pale grey and beige are the basic colors, however other colors are available on demand.
What is the warranty on the product?
Patrick Langley2018-01-19T01:07:30-05:00Candock offers a twenty year waranty on its products.
Can I assemble my dock on the water?
Patrick Langley2018-01-19T01:07:42-05:00Yes, but we recommend to assemble the dock on the shore in sections, and then put the sections in the water and finish the assembly.
Can I install my Candock dock myself?
Patrick Langley2018-01-19T01:07:57-05:00Yes, in the case of a standard installation, the product is very simple to assemble and install. At the time of purchase, our retailer or distributor will provide you with the necessary information to install the dock yourself. They can also offer you their installation services. If you experience problems with the installation, we invite you to contact us directly via e-mail or through our toll-free number. On the other hand, if you want the warranty to be applied, you have to send us a picture, as soon as the installation is finished. If you cannot confirm that the installation respects all requirements needed and requested by Candock, the warranty cannot/will be applied.
Can the dock be moved around on the water?
Patrick Langley2018-01-19T01:08:05-05:00Yes, the Candock system is very light and can be easily towed behind a small boat, entirely, or in sections.
Does your product require much maintenance?
Patrick Langley2018-01-19T01:08:10-05:00Other than normal cleaning of the surface, the product requires virtually no maintenance. This leaves more free time to enjoy the use of your Candock dock.
How can we purchase the product? What are the minimum quantities? What are the methods of payments?
Patrick Langley2018-01-19T01:08:18-05:00To receive accurate answers to these questions, you should send us an on-line quote request providing us with as many details as possible. Each installation is unique and depends on: where you live, method of payment, terms of delivery, etc.
How many cubes must I use in order to have good stability?
Patrick Langley2018-01-19T01:08:25-05:00You must use three cubes wide for minimum stability. The average number of cubes used is between 3 and 5. Of course by increasing the number of cubes used, you improve the stability of the dock. The surfaces of our cubes have a special motif, which, under normal usage, are designed to provide an anti-skid surface.
Why buy a Candock instead of another similar product?
Patrick Langley2018-01-19T01:08:34-05:00Candock will be the last dock you ever buy. It is virtually maintenance-free, eco-friendly, lightweight, economical, durable, and easy to assemble. Moreover, it can be modified year after year if you wish, or even given a completely new function.